Delivery Information
UK Delivery
Delivery: Please note that we do rely on Royal Mail's postal service and Fedex courier (or other suitable carrier for overseas deliveries) to perform the 'contract'. We monitor the performance of our carriers continuously. Whereas we have so rarely had a complaint about the quality of our goods, there have been a very small number of occasions when due to circumstances entirely beyond our control our goods have not arrived by the requested time. Should you experience this please contact us immediately.
International Delivery (outside of UK)
- Orders shipped outside the UK are not subject to UK VAT (20%)
- Import duties, taxes, or fees may apply based on your country’s regulations
- All customs charges are the responsibility of the buyer
- Buyers are considered the importer of the goods and must comply with local laws
- Customs policies vary by country – check with your local customs office if unsure
- International shipments may be opened and inspected by customs authorities
- Order details may be shared with customs to assist clearance and meet legal requirements
- All parcels include a customs declaration listing contents and value